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Can't connect to account

Posted: Tue Apr 14, 2009 8:46 pm
by Fungus Chop
Okay, problem is this.
When I try to connect to my account, to make a new char, I either (using the homepage) get nothing. Or I (using the client) get a sertificate issue, I tried to make an exception but it didn't get me where I wanted to go.

I have activated my account and I have chars but I need a new one.

All help appreciated

Posted: Tue Apr 14, 2009 8:54 pm
by Taiah
Try adjusting your firewall including putting Illarion in a trusted zone if you can't get past the certificate.

Posted: Tue Apr 14, 2009 8:56 pm
by Keikan Hiru
What browser (including version) are you using?
This might be caused by an outdated browser you are using.

Posted: Tue Apr 14, 2009 9:00 pm
by Fungus Chop
I'm using the newest version of firefox and after making an exception to the sertificate I get to an https page.
When I try to connect using the homepage, but it only gives the illa layout but nothing in the "text" field.

Posted: Tue Apr 14, 2009 10:22 pm
by Nitram
I don't really get what you have to do on a https site...

That shouldn't be needed for playing the game at all.

Posted: Tue Apr 14, 2009 10:41 pm
by Fungus Chop
I just included it because thats where I got redirected when I tried the 'Account' link on the client start-up.