to SERPARDUM or GMcFly

Zerbus · Post by **Zerbus** » Wed Jan 29, 2003 7:12 pm

This is really odd...

I already tried to contact you people via e-mail and PM but got no answer so far - this is the reason now that I am adressing you people publicly.

due to the change to the e-mail application my character Zerbus has taken a lot of damage! All his skills have been erased (even language skill!!) except blacksmithing, baking and bulbsponge mushroom...

now what I ask of you is to explain to me what happened here - is this repairable? was it an accident? anyways, I would welcome it, if someone could take care of Zerbus as soon as possible... this is another of the reasons i had been away from illarion for so long - it hurts when such a thing happens...

many thanks in advance

GMcFly · Post by **GMcFly** » Wed Jan 29, 2003 8:21 pm

Well there was no PM, eqal...

what had happemed can maybe serpardum better sa as i cuze i´m here only for the board.
But i can try to ask via icq

greetings GMcFly

Zerbus · Post by **Zerbus** » Wed Jan 29, 2003 8:38 pm

thank you GMcFly... i had sent an PM to Serpardum and an e-mail to some @illarion.org (forgot which one)

Serpardum · Post by **Serpardum** » Thu Jan 30, 2003 3:35 am

There is one ohter person something like this happened to (he lost some items) and we have not found any clues as to why it's happening.

We are talking about a few changes that may fix it, and once it's fixed, you'll be compensated by me.

I found that compensating before somethign is fixed, however, is very frustrating becuase they are compensated, it happens again to them, so I compensate again, it happens again.etc...

Please just be patient.

As to why I didn't anser your PM, I don't answer most PMs. I would prefer if they problems/bugs were posted in techinical support.

Unless it truely is a personal matter.

Zerbus · Post by **Zerbus** » Thu Jan 30, 2003 2:15 pm

many thanks - this is information is enough for me just now and its reasonable - the compensational thing sounds like a fair deal to me, though i would rather like just the have to old char back

- just a shame that my char´s skills are lost forever

Serpardum · Post by **Serpardum** » Fri Jan 31, 2003 2:49 am

Actually, your skills are not lost forever.

We log issues with saving problems, and I had made it so if there was ever an unknown error saving an item/skill then a log entry would be added stating that skill/item XXX for player YYY had an error.

And it appears that there are a number of these lines in the log files.

We have changed the server code slightly to try to fix this, and if it works out we will put all those items/skill/etc.. back into the players.

Allraune · Post by **Allraune** » Sat Feb 01, 2003 1:35 am

Hmmm..

Ist ja toll, das ihr euch über die Skills unterhaltet....
Warum nicht in deutsch? Mein wörterbuch habe ich schon vor lauter frust in die Ecke gefeuert...

Was muß ich denn jetzt machen, um meine Skills wieder zu bekommen?
Allraune

Zerbus der Druide · Post by **Zerbus der Druide** » Sat Feb 01, 2003 5:40 am

skills? auch du hast all deine skills verloren? fragt sich nur warum du sie verloren hast... bei mir sind sie während dieser server änderung abhanden gekommen und können nicht mehr hergestellt werden. laut serpardum liegt das an einem bug, den er erst noch finden muss. wenn er sich sicher ist, dass das problem behoben wurde, wird er mir eine kompensation "zahlen", d.h. er wird meinem char etwas "geben" und mich damit "entschädigen".

Morgaine Le Fay · Post by **Morgaine Le Fay** » Sat Feb 01, 2003 5:46 am

funny thing - my char has lost items, too, but only ones that she was wearing on her - so it was no big deal really. i just wanted to let you know.

Grishnak Bloodlust · Post by **Grishnak Bloodlust** » Sat Feb 01, 2003 5:49 am

Some leather items have turned 'invisible' though Morgaine ...

Cain Freemont · Post by **Cain Freemont** » Sat Feb 01, 2003 5:51 am

They havent turned invisible... I think they were erased, leaving a blank spot.. perhaps the specific leather items have disappeared because of remodeling graphics? I dont know...

Dyluck · Post by **Dyluck** » Sat Feb 01, 2003 5:53 am

No, they still "exist" although I'm not sure about the quantity. But If you drag them around you can still move them and put them in your depot and everything and they'll take up spaces even though you can't see the items themselves.

Grishnak Bloodlust · Post by **Grishnak Bloodlust** » Sat Feb 01, 2003 5:56 am

Precisely, but what is more mysterious than the way i spelt the first word of this reply, and also more mysterious than the invisibility, is that, i was right ...

Allraune · Post by **Allraune** » Sat Feb 01, 2003 4:41 pm

@ Zerbus

Hmm, wurde mir auch schon gesagt. Es ist während dieser Zeit, als der Server verrückt gespielt hat, passiert. Ein Bekannter von mir meinte, das ich alles wieder bekommen würde.

Doch ist noch nichts passiert......

Sollte ich mich mal an Serpardum wenden?

Allraune

Cain Freemont · Post by **Cain Freemont** » Sat Feb 01, 2003 9:19 pm

Okay.. my problem somewhat resembles this topic...

I downloaded the new patch so I could see my leather armor and stuff.. Well, what happened when I replaced the images.tbl file is all my items were erased, not invisible, erased. I know this because I had a bag left and put it in a spot where something SHOULD have been in my depot... I need some help here... please.. someone help.

Zerbus der Druide · Post by **Zerbus der Druide** » Sun Feb 02, 2003 8:31 am

@Allraune:

naja... ich warte auch noch darauf, dass sich etwas tut... und es wird sich auch was tun - nur nicht die hoffnung verlieren

aber ja, wenn es noch nicht bekannt ist, dass du dasselbe problem hast, wie ich, dann solltest du es auf jeden fall Serpardum melden - wenn er nichts weiss kann er ja auch nicht helfen

Bror · Post by **Bror** » Mon Feb 03, 2003 5:52 pm

Allraune wrote:Warum nicht in deutsch?

Ein Grund könnte sein, daß das Deutsch, was Serpardum sich aus einem Wörterbuch zusammenklaubt, nicht lesbar wäre.
Ein zweiter könnte sein, daß mehr Leute hier Englisch verstehen als Deutsch.

John Irenicus · Post by **John Irenicus** » Mon Feb 03, 2003 6:52 pm

Noo, you can load a Patch for that, I can see them now too.
It's under the new Client-download.