The chopping trees thing you'll have to learn in game. Most things you'll have to learn in game beacuse that's the poing of RPing.
The being stuck in a room part is where a GM comes in handy. I can't be of help there but there's a private message option in your inbox. PM a GM and they'll get you out of there!
To get some help on commands, hit F1-F5. You use items with each other by pressing shift, clicking on the items and then release shift. A bit clumsy in the beginning, but after a week, you get used to it.
Nevermind i found out how to get down... But i cant go up the stairs to the third floor. If you can tell me what im doing wrong that would be great, I'll im doign is trying to walk up them, but i go through them...
There is just the roof, nothing to miss out.
If the ladder is broken, I'll note it down for fixing, but I could aswell remove the ladder because it only helps suicide characters.