Character Addition Problem?

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Bloodhearte
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Character Addition Problem?

Post by Bloodhearte »

Normally, after I fill out the character creation form on the website, I click the button "Add Character to Account," put in my e-mail address, password and character name, I click the send button. But after that, I keep getting told that there was never a request sent for the character I want to add (although I've filled the form out several times now). Is there a problem with my aol e-mail address, maybe?
Hermie
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Post by Hermie »

Do you send the request from your E-mail address or do you use the site http://illarion.org/illarion/us_accountform.php?
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Bloodhearte
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Post by Bloodhearte »

Yes. That exact form. I tried e-mail too, but Twania said that it does work. Although I think it isn't.

Sorry if I'm coming off as impatient. I can't play Illarion currently due to my character falling victim to the "does not exist bug" (being fixed) and my new one is still pending.
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Yakin
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Post by Yakin »

Oh my God :)

If your char is deleted in the database you can't make a add char!!
The script proofs of an existing char with this e-mail adress.

Sorry!
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Bloodhearte
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Post by Bloodhearte »

...So the character I created is invalid and I have to make another if my account is turned back on?
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Bloodhearte
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Post by Bloodhearte »

My prime character is able to play again. Thanks Shi'voc and Keikan. :wink:

Would I have to recreate my character because I made him while my account was down, or am I able to request him again?
Keikan Hiru
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Post by Keikan Hiru »

All credits to Shi'voc, but I dont understand what you are asking, to be honest.
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Bloodhearte
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Post by Bloodhearte »

I have created a new character for my account.

But everytime I get done using the form from Illarion.org (and I do click on the button that says "add character to account"), wait for a long time, then the person in charge of account taking says they never received a request from me (although I filled out the form several times in the past).
Keikan Hiru
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Post by Keikan Hiru »

Are you sure you use the eMail Adress of your Main Character?
If you pick any other your request will be denied.
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Bloodhearte
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Post by Bloodhearte »

Yes. I used the exact e-mail address that I used for that character (it's also my only address, that I had long before I played Illarion :) ).
Keikan Hiru
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Post by Keikan Hiru »

I am clueless, maybe make a totaly different Character and try again ?
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Arkadia Misella
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Post by Arkadia Misella »

Okay...now im stumped again because I think I messed up again.....I just applied for a new character and I used my email address that I use currently.....but I am pretty sure my original character was logged under a different email. Is this going to be a problem because I do not see how you would be able to tell it was my character or not...granted that my new email account is DarkArkadia..lol
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Bloodhearte
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Post by Bloodhearte »

Coincidentally, my screenname is DarkMould. Not DarkVahkos, but I had to notice.

And yes, I believe if you have a different character under a different screenname, you can't simply add him/her to your account. It must have the same e-mail.
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Arkadia Misella
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Post by Arkadia Misella »

hmm...Keikan..what should I do? Can you all fix this or must I create again because I am not sure what email account I used for my first account seeing as I have about five that I use.
Keikan Hiru
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Post by Keikan Hiru »

Request an eMail change for this character.
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Arkadia Misella
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Post by Arkadia Misella »

I sent it in to the accounts email address asking them to change it and to add the character....I gave em my password and everything..so let me know if ya'all get it. :wink:
Thanks again Keikan...and sorry for trying to hiss at you and turn into a mouse...I was cranky that morning.
Keikan Hiru
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Post by Keikan Hiru »

Better send it to "Character_Requests@Illarion.org", me, because this is the correct adress for this.

After I changed your adress you can request this character again.
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Arkadia Misella
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Post by Arkadia Misella »

...mkay.....I just sent one there now too......
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Bloodhearte
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Post by Bloodhearte »

I have created a new character some time ago and sent the account form in with the proper information, but I still haven't received acception...
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