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If I want to add an extra char do I have to write another story to go along with the char.

No, just use the checkbox that says:

Add a character to your existing Account:

Well I remeber doing that and they sent me another questinare and story, do they do that all the time.

Might be a mistake, but in your case you shouldnt add new Characters to your Account.

I can see that you just started playing.
I suggest you to stick to one Character at the start and think about others later.

Then is there a way to change your chars species to something else

Of course not.

Well what if I don't like the char that I have made, I didn't make the stats of him the way I wanted cuz I didn't know what all of them meant, should I make another one

"I dont like to be a Dwarf, I want to grow now and become a Human."

How can you not like your Character? It was you how "invented" him/her.

You dont pick your Stats because you know what they effect in the Game,
you pick the stats considering your Character.

A Lady, never experienced the roughness of the land outside her chamber, wont likely to be very strong and tough, but maybe more intelligent that the averange peasant on his field.

You dont pick stats because you want to run faster and be stronger than someone else.

I have decided to let your 2nd Character pass.
But i dont want to hear that you requested anonther Char next days.

Can Arkadia grow up to be an Ogre? I always loved how big they were.

I want to be a ducky.

I can guess the stats your unhappy with..probably intelligence.

Well, instead of being resentful towards magic users in-game...why don't you play your character, as some one whom is hateful of mages.

The same cannot be done with your race, I'm afraid..

We can give Arcadia a dose of salty water injections, sure. After that she will look like her Avatar (blue female Orc).