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Factory was not initialized yet

Posted: Mon Mar 21, 2016 1:22 am
by Alyssa El'anir
A friend is getting this error. Relaunching has been attempted. Has been logged in after the most recent update of the client.
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Re: Factory was not initialized yet

Posted: Mon Mar 21, 2016 12:47 pm
by Nitram
This error points to a problem related to loading the sounds and music.
Did you try restarting the launcher to it checks the files again.

Also please check your anti virus application. Sometimes these mess with the files of the client.

Has anyone else noticed this problem?

Regards,
Nitram

Re: Factory was not initialized yet

Posted: Mon Mar 21, 2016 12:54 pm
by Achae Eanstray
PO Camarisa was also getting BSOD's on this computer given to her, originally windows 7 but possibly could be windows 10 now...and said she had someone coming to her place to help her repair it today. Since she had only tried to play the game it was unclear if related totally to the game or a general problem with the computer.

Re: Factory was not initialized yet

Posted: Mon Mar 21, 2016 2:17 pm
by Camarisa
A reinstall fixed it. At this point I generally assume it's to do with the computer and not just illarion. Did a few other things to help overall last night, thanks for all the help guys!

Nitram, I'm not sure if it's relevant anymore but I did close out everything and tried to reopen. Even after restarting the whole computer I got this error until I reinstalled.

Thanks!

Re: Factory was not initialized yet

Posted: Mon Mar 21, 2016 3:19 pm
by Nitram
It in general pointed to corrupted resource files. Not sure how those slipped though.
I have a look at this later. Glad that it works again for now.

A BSOD is something that shouldn't happen due to the client. The only thing the client uses that actually can cause something like this is a massive fault in the graphics device driver. But that is something that is entirely possible... NVIDIA showed that over the last couple of weeks pretty clearly.

Regards,
Nitram