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inactive account wiped?
Posted: Tue Jul 26, 2011 1:58 pm
by Pendar
Pure curiosity before I go and create a new account, is my old one gone. I imagine last time I logged in would have been about 2008. Anytime I attempt to retrieve my password it says "It was impossible to find a fitting account."
Thanks for any information
Re: inactive account wiped?
Posted: Tue Jul 26, 2011 4:02 pm
by Athian
its still there, i know a few people have had a similar problem when returning.
Re: inactive account wiped?
Posted: Tue Jul 26, 2011 4:05 pm
by Pendar
Alright well then as I still have access to the email account that the password would be sent too, could I ask a GM or some one to send it to me? Or is there some one in particular I should Pm.
Thanks for the heads up though and nice to see you Athian

Re: inactive account wiped?
Posted: Tue Jul 26, 2011 4:09 pm
by Achae Eanstray
You can try "forgot my password" and see if that works in the meantime.
Re: inactive account wiped?
Posted: Tue Jul 26, 2011 4:27 pm
by Estralis Seborian
Password recovery does not work in this case. The account exists, of course, as Athian stated.
The problem here is that we do not know your password. It cannot be retrieved manually from the database, it is encrypted. I could do a little trick but this would reveal your password to me and I'd know it then.
Since you know your account name, it might be the best to try to remember the password. If this really, really fails, I'd do the trick mentioned above. However, this is not what I'd like to do for privacy of passwords is something very important IMO.
Re: inactive account wiped?
Posted: Tue Jul 26, 2011 4:29 pm
by Alli Zelos
If all else fails, he could always change his password after you give it to him.
Re: inactive account wiped?
Posted: Tue Jul 26, 2011 4:38 pm
by Pendar
"It was impossible to find a fitting account."
Last time I logged in Estralis, you had to change the email address so I could use the password recovery system, when one does a password retrieval does it like many places assign the account a new random password? If so did I perhaps forget to change it from the random generated one or something.
That may well be the problem as the account is old and I made it many years back, I was far less cautious about passwords and none of my common combinations seem to work now. Which ever the case, I have now tried all my old password combinations that I am aware of and had no luck.
Basically I suck.
Re: inactive account wiped?
Posted: Tue Jul 26, 2011 4:45 pm
by Estralis Seborian
The email you used seems to be a pretty "normal" one. I can change the email addy associated with the account, just drop me a PM.
Re: inactive account wiped?
Posted: Fri Jul 29, 2011 4:40 am
by Copper Dragon
I had the same problem, It got cured by me creating another account and a GM transfired my character over to that account. I hope this helps.
Re: inactive account wiped?
Posted: Fri Jul 29, 2011 10:29 am
by Estralis Seborian
The problem was already resolved in another way, thanks.