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Lost Account

Posted: Thu Dec 03, 2009 3:52 am
by Eadgar
Hello,

I had a hard drive crash and then work picked up and I ended up being pulled away from Illarion for several months now, and I apologize for never being able to give notice on that...

I cannot seem to get into my old account, and I suspect that I am not remembering my login name correctly. Is there someone who can help me recover it? I've also noticed that my characters are no longer listed in the database, but when I tried to create a new account it told me that my email was already in use.

I can provide my account number if that will help a mod find it. I've really missed playing and I would love to get back into it now that I have a computer again!

Thanks,
Eadgar

Posted: Thu Dec 03, 2009 6:03 am
by 1d20
I think your account gets deleted after a few months.

If not, giving them your character number will definitely make it tons easier to retrieve it.

Posted: Thu Dec 03, 2009 6:27 am
by Juliana D'cheyne
The accounts don't get deleted and welcome back by the way. Just send a gm your email address.

http://illarion.org/community/us_contact.php?contact=1

Posted: Thu Dec 03, 2009 7:44 am
by Eadgar
Juliana D'cheyne wrote:The accounts don't get deleted and welcome back by the way. Just send a gm your email address.

http://illarion.org/community/us_contact.php?contact=1
That form kept giving me an error... so I posted here.

Posted: Thu Dec 03, 2009 7:53 am
by Estralis Seborian
As long as you still know your e-mail, you can try this:

http://illarion.org/community/account/us_forgot_pw.php

If you still have your account ID, these informations should be sufficient. If all fails, PM a GM (like me) with your account details, as far as you remember them:

http://illarion.org/community/forums/pr ... ost&u=4132

Posted: Thu Dec 03, 2009 8:00 am
by Eadgar
I'm back in!

Thank you so much everyone!

Posted: Fri Jan 08, 2010 5:12 am
by sirpercival
i too am having much the same problem...comp crashed and i have tryed every thing to no avail

please advise...i can not get into the comp that crashed

Posted: Fri Jan 08, 2010 11:02 am
by Alsaya
Estralis Seborian wrote:As long as you still know your e-mail, you can try this:

http://illarion.org/community/account/us_forgot_pw.php

If you still have your account ID, these informations should be sufficient. If all fails, PM a GM (like me) with your account details, as far as you remember them:

http://illarion.org/community/forums/pr ... ost&u=4132
Just do as advised here if you lost your account login informations, can't really tell if that's you problem.

Posted: Fri Jan 08, 2010 6:10 pm
by sirpercival
ok i followed the link , gave my email and changed my pass word for like the 10 th time now.....i copyed and pasted my sign in name to which was my account name as well...yet to no avail yet again....now what?

Posted: Sat Jan 09, 2010 6:29 pm
by sirpercival
look i don`t want to lose this charactor, so i need some help with this

Posted: Sat Jan 09, 2010 6:30 pm
by Estralis Seborian
Alsaya wrote:
Estralis Seborian wrote:If all fails, PM a GM (like me) with your account details, as far as you remember them:

http://illarion.org/community/forums/pr ... ost&u=4132