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I have a problem

Posted: Tue Jul 13, 2004 4:58 am
by Drard Froggrub
Hello, I recently requested for this account, but I recieved no confirmation e-mail, and I thought I was supposed to recieve one. Is there a problem? Name: Drard Froggrub Race: Male Hobbit. Thanks alot!

Posted: Tue Jul 13, 2004 5:13 am
by Darlok
What kind of email do you expect?

There is no "Character successfuly created" - email.

As soon as Arien finds the time he will look up your request, check your name and if the name passes the test he will send your an email with further instructions.

Posted: Tue Jul 13, 2004 5:18 am
by Drard Froggrub
Ah, I see. I heard you were supposed to recieve an automatic e-mail stating that your request was made, but I guess thats wrong! Thank you.

Posted: Tue Jul 13, 2004 5:35 am
by Darlok
No the current Account System is by far not even half automatic.
Soon it might change, but now the whole burden of handeling this stuff is on a humans shoulder.

Patience is the key to start playing here.

Posted: Tue Jul 13, 2004 6:57 pm
by Arien Edhel
There is no request to be found for this charname.

Posted: Tue Jul 13, 2004 7:18 pm
by Misjbar
Have you done the request thing on the homepage? If not, look closely here http://illarion.org/illarion/us_accountform.php
Just do the stuff, and await patiently. Patiently correctly defined: 1 and a half weeks approximately, sometimes even two. After that(I think) try again

Posted: Tue Jul 13, 2004 7:44 pm
by Drard Froggrub
I applied with the client first, and then the homepage account request. In the past when trying to get another character it wouldn't work. It doesn't seem to send it whenever I create it even when I use the proper steps. Any help? Thanks!

Posted: Tue Jul 13, 2004 7:46 pm
by Sskakzk'krr
Are you sure you read this?
Maybe you made a mistake?

Posted: Tue Jul 13, 2004 7:49 pm
by Drard Froggrub
Yes, I did it all correctly. I have played illarion in the past, but I seem to be running into trouble when trying to create a character or account.

Posted: Tue Jul 13, 2004 9:21 pm
by Arien Edhel
I tested the account request for you and it works. Try it again.

Posted: Tue Jul 13, 2004 9:46 pm
by Drard Froggrub
Alright, I requested Gorbiam Toadswamp for a character. Thank ya!

Posted: Wed Jul 14, 2004 12:14 am
by Sskakzk'krr
Edit: Your problem is fixed. ;)
Remember, you can add Drard Froggrub to your account afterwards.

Posted: Wed Jul 14, 2004 1:16 am
by Drard Froggrub
But I am not sure if the request went though?

Edit- Could someone check if the request went though? The name is Gorbiam Toadswamp. Thank ya

Posted: Wed Jul 14, 2004 6:20 pm
by Arien Edhel
If I check it up and answer everybody who asks the same, you will never get ingame 'cause in that case I haven't the time for working at the account requests.

Just lean back and be patient.

Topic closed