I don't know why, or if this is normal perhaps, but I can only create a male human character. Nothing else is possible. I created one and I can play with it and I tried again to make an other one, e.g. a dwarf ... it still doesn't work.
I have the same problem and have IE. For some reason use tools, internet option, accessibility, and check ignore colors, font styles and sizes, then showed the other options.
Arien Edhel wrote:Achae Eanstray - it should be possible for you to create all races, if it still doesn't work, ask at the technic forum, please.
Same for Macadamia.
It is possible for me to create all races, however the only way I can see anything but a blank or human/male on the page is to change the accessibility options in IE as posted above hence my suggestion to try it to Macadamia (I suspect it may have something to do with the CSS of the page and IE but am not sure).